Privacy Policy

1. Commitment to Your Privacy

At AAXOL ("we", "our", or "us"), we value your trust and are deeply committed to protecting your personal information. This Privacy Policy details how we collect, use, and safeguard your data when you visit our website, purchase spices, or interact with our concierge services.

2. Information We Collect

We collect information you provide directly during checkout and account creation, including your name, email address, phone number, shipping and billing address, and recipe preferences. All payment transactions are encrypted using 256-bit SSL encryption. We do not store full credit/debit card numbers or UPI PINs on our servers.

3. How We Use Your Data

• Processing and fulfilling your spice orders and dispatch tracking.
• Sending transactional notifications, tracking updates, and delivery alerts.
• Personalizing your culinary suggestions, recipes, and seasonal harvest offers.
• Complying with statutory tax, invoicing, and FSSAI regulatory requirements.

4. Zero Third-Party Data Selling

We will never sell, rent, or trade your personal data to external marketing agencies or brokers. Your details are shared only with trusted logistics partners (e.g. BlueDart, DHL) solely for parcel fulfillment.

5. Data Security & Contact

For privacy requests, data deletion, or questions, please contact our Data Protection Desk at privacy@organium.in.